Shipping Info
Processing Time
All custom made keepsakes require 10 to 15 business days to be made from the moment we receive your sample of hair or ashes.
Once your order is ready, an email dispatch notification will be sent to you.
Shipping
All items are dispatched via Royal Mail Tracked 24 and 48, and Tracked & Signed for international orders.
Estimated shipping times:
United Kingdom: 1-3 business days
North America: 5-15 business days
Europe: 3-10 business days
Australia, New Zealand and Oceania: 2-4 weeks
Asia Pacific: 2-4 weeks
Latin America and the Caribbean: 2-4 weeks
North Africa and the Middle East: 2-4 weeks
Sub-Saharan Africa: 2-4weeks
I'll do my best to meet these shipping estimates but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Shipping Cost
Domestic:
Royal Mail Tracked 48 (2-3 days) - £4.8
Royal Mail Tracked 24 (1-2 days) - £5.9
Special Delivery (1 day) - £6.8
International:
Royal Mail International Tracked & Signed (5-20 days) - £12.8
Express Shipping (1-3 days) - £30