Shipping Info

Processing Time

All custom made keepsakes require 10 to 15 business days to be made from the moment we receive your sample of hair or ashes.

Once your order is ready, an email dispatch notification will be sent to you.


All items are dispatched via Royal Mail Tracked 24 and 48, and Tracked & Signed for international orders.

Estimated shipping times:

United Kingdom: 1-3 business days

North America: 5-15 business days

Europe: 3-10 business days

Australia, New Zealand and Oceania: 2-4 weeks

Asia Pacific: 2-4 weeks

Latin America and the Caribbean: 2-4 weeks

North Africa and the Middle East: 2-4 weeks

Sub-Saharan Africa: 2-4weeks

I'll do my best to meet these shipping estimates but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Shipping Cost 



Royal Mail Tracked 48 (2-3 days)  - £4.8

Royal Mail Tracked 24 (1-2 days)   - £5.9

Special Delivery (1 day) -  £6.8


Royal Mail International Tracked & Signed (5-20 days) - £12.8

Express Shipping (1-3 days) - £30